simplestores Customer Journey

What your customer sees

From first click to happy delivery.

A 70-second tour of the end-to-end customer experience.

Browse & add

They open your store.

Tap a product. Add to cart. Mobile-first design that feels like the apps they already love.

s/al-mubeen-perfume

🌹 Royal Attars Collection

Royal Oud

₹1,250

Musk Tahara

₹890

Saffron Mist

₹1,450

Bakhoor

₹650

🛒 Add to cart · ₹1,250

Checkout

Pay in under a minute.

Address. Payment method. Done. UPI · cards · COD — pick what fits.

checkout

Checkout

Delivery to

Priya · 401 Park View, Mumbai

Payment

UPI

Card

COD

Total₹1,304

🔒 Pay ₹1,304

Step 3 · Confirmation

Instantly, two messages.

✉️ Email confirmation

🛍 Al-Mubeen Perfume

From: orders@al-mubeen.in

Order #SH-1041 confirmed — thank you!

Royal Oud Attar 12ml

Qty 1 · ETA 3–5 days

₹1,250

💬 WhatsApp message

🌹 Royal Oud

Al-Mubeen Perfume

Hi Priya, your order #SH-1041 is confirmed. ETA 3–5 days. Track: bit.ly/sh-1041

14:23 ✓✓

Step 4 · Live updates

Every milestone, automatic.

✓

Order confirmed

14:23 · Just now

Email WhatsApp

📦

Packed

Day 1 · 18:40

Email WhatsApp

🚚

Shipped via Delhivery

Day 2 · 09:15 · AWB DLV1287456

Email WhatsApp

🛵

Out for delivery

Day 4 · 08:30

Email WhatsApp

Step 5 · Delivered

Closed with a smile.

🎁

Delivered to Priya

Day 4 · 14:02 · Signed by recipient

⭐ Leave a review — get ₹100 off your next order

A happier customer journey.

Launch your store →

From first click to happy delivery — your customer's journey on simplestores.

पहले क्लिक से डिलीवरी तक — आपके ग्राहक की पूरी यात्रा।

The customer journey on simplestores

What your buyer experiences — from browsing your store to receiving the package. With email + WhatsApp at every step.

Tip: screen-record this page (Loom, OBS, QuickTime) to export as an MP4 for merchant onboarding.