Terms of Use

Welcome to Demo Event Management. By using our services or website, you agree to these Terms of Use. Please read them carefully before proceeding.

Service Agreement: Our services are provided based on a mutually agreed scope of work, timeline, and budget documented in a service contract. All clients must sign a service agreement before work begins. The agreement specifies deliverables, payment terms, cancellation policies, and liabilities.

Booking and Payment: A 30% non-refundable deposit is required to confirm your event booking. The remaining balance is due as per the payment schedule in your contract (typically 40% two months before and 30% one week before the event). Late payments may result in service suspension or cancellation. All payments are subject to applicable taxes.

Cancellation and Refunds: Cancellations made 6+ months before the event receive a 50% refund (minus deposit). Cancellations made 3-6 months before receive a 25% refund. Cancellations within 3 months are non-refundable. Force majeure events (natural disasters, government restrictions) are handled case-by-case with potential rescheduling or partial refunds.

Client Responsibilities: Clients must provide accurate information, timely decisions, necessary permissions, access to venues, and prompt payment. Delays caused by client non-cooperation may result in additional charges or timeline extensions. Clients are responsible for guest behavior and any damages caused by attendees.

Vendor Relationships: While we coordinate with third-party vendors, each vendor operates independently. We are not liable for vendor failures, though we will work diligently to resolve issues and arrange substitutes. Vendor contracts are typically in the client's name with our coordination.

Liability Limitations: We maintain professional liability insurance and take every precaution to ensure event success. However, we are not liable for circumstances beyond our reasonable control, including vendor failures, venue issues, weather disruptions, guest injuries, or force majeure events. Our total liability is limited to the amount paid for our services.

Intellectual Property: Event designs, concepts, and planning materials created by us remain our intellectual property. Clients receive a license to use these materials for their specific event. We retain the right to photograph events and use them in our portfolio unless explicitly prohibited in writing.

Dispute Resolution: Any disputes will first be attempted through good-faith negotiation. If unresolved, disputes will be subject to arbitration in Bangalore, Karnataka, under Indian Arbitration and Conciliation Act. The prevailing party may recover reasonable legal fees.