Returns & Refunds

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a hassle-free 30-day return policy on most products.

To be eligible for a return, items must be unused, unwashed, and in their original packaging with all tags attached. The product should be accompanied by the original invoice. Certain categories including personal care items, innerwear, bedding (once opened), and customized products are not eligible for return due to hygiene reasons.

To initiate a return, log into your account, go to 'My Orders', and click on the 'Return' option next to the item you wish to return. Select the reason for return and our team will arrange a free pickup within 2-3 business days. Alternatively, you can contact our customer support team who will guide you through the process.

Once we receive and inspect the returned item, we'll process your refund within 5-7 business days. Refunds are issued to the original payment method. For cash on delivery orders, we'll process a bank transfer to your provided account details.

If you received a damaged or defective product, please contact us within 48 hours of delivery with photos of the damage. We'll arrange immediate replacement or provide a full refund including shipping charges. Your satisfaction is our priority, and we stand behind the quality of every product we sell.

For exchanges, please return the original item and place a new order for the desired product to ensure faster processing. Sale and clearance items marked 'Final Sale' are not eligible for returns unless defective.