Our commitment to WCAG 2.1 AA, and how to request an accessible alternative for any content on this site.
# Accessibility Statement
Aurélia Jewels is committed to ensuring digital accessibility for all customers, including those with disabilities. We strive to provide an inclusive shopping experience that is accessible to the widest possible audience.
## Our Commitment
We are continuously working to improve the accessibility of our website and align with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
## Accessibility Features
- **Keyboard Navigation:** Our website can be navigated using keyboard controls - **Screen Reader Compatibility:** Content is structured to work with screen readers - **Alt Text:** Images include descriptive alternative text - **Color Contrast:** We maintain sufficient color contrast for readability - **Resizable Text:** Text can be resized without loss of functionality - **Clear Structure:** Headings and labels provide clear page structure - **Form Labels:** All form fields have descriptive labels
## Product Accessibility
- High-resolution product images with zoom functionality - Detailed product descriptions including specifications - 360° product views where available - Size guides and measurement information - Video demonstrations for complex products
## Shopping Assistance
If you experience any difficulty accessing our website or need assistance with your shopping experience:
- **Video Consultation:** Book a video call with our team - **Phone Support:** Call our customer service team - **WhatsApp Support:** Connect via WhatsApp for real-time assistance - **In-Store Appointment:** Visit our showroom for personalized service
## Ongoing Improvements
We regularly review our website accessibility and welcome feedback. Our team is dedicated to maintaining and improving accessibility features.
## Feedback
We value your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact our customer support team. We will make reasonable efforts to accommodate your needs.
## Third-Party Content
Some content on our website may be provided by third parties. While we strive to ensure all content is accessible, we cannot always control third-party accessibility.
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*This accessibility statement was last updated in January 2025. We are committed to ongoing accessibility improvements.*
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