Accessibility

Demo AC & Refrigeration is committed to ensuring that our services and digital presence are accessible to all customers, including those with disabilities. We strive to comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously work to improve accessibility across all customer touchpoints.

Our website is designed with accessibility features including proper heading structure, alternative text for images, keyboard navigation support, sufficient color contrast ratios, and compatibility with screen readers and assistive technologies. We have implemented responsive design to ensure our site works well across different devices and screen sizes, and text can be resized without loss of functionality.

For customers who require assistance accessing our online services or prefer alternative communication methods, we offer multiple contact options. You may call our customer support line where our staff is trained to assist customers with diverse needs, or send us an email with your service requests. We can also arrange in-person consultations at your location to discuss service requirements.

Our printed materials, including invoices, service agreements, and maintenance schedules, are available in large print format upon request. We can also provide digital copies that can be read using screen readers or other assistive devices. If you require documents in alternative formats, please inform our customer service team when scheduling your appointment.

If you encounter any accessibility barriers while using our website or services, or if you have suggestions for improvement, please contact our accessibility coordinator at accessibility@demoacrefrigeration.com or call our support line. We take all feedback seriously and will work to address accessibility issues promptly and find suitable accommodations for your needs.