Privacy Policy
How we collect, store, share and protect your personal data — and how to raise a privacy concern.
At Demo Brew Café, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our café, use our website, or interact with our services.
We collect information you provide directly, such as your name, email address, and phone number when you join our loyalty program, place an order, or sign up for our newsletter. We also collect payment information when you make purchases, though credit card details are processed securely through our payment provider and are not stored on our servers.
When you visit our website, we may collect certain information automatically, including your IP address, browser type, device information, and browsing behavior through cookies. This helps us improve our website experience and understand how visitors use our site.
We use your information to process orders, manage your loyalty account, send promotional communications (only if you've opted in), improve our services, and respond to your inquiries. We may share information with trusted third-party service providers who help us operate our business, such as payment processors, email marketing platforms, and cloud storage providers. These partners are contractually obligated to keep your information secure and confidential.
We do not sell your personal information to third parties. We may disclose information if required by law or to protect our rights and safety. You have the right to access, correct, or delete your personal information at any time by contacting us. You can also opt out of marketing communications by clicking the unsubscribe link in our emails.
We retain your information only as long as necessary to provide our services and comply with legal obligations. We implement industry-standard security measures to protect your data from unauthorized access, but no method of transmission over the internet is 100% secure.
For questions about this privacy policy or to exercise your data rights, please contact us at privacy@demobrewcafe.com or call our customer service line.