How we collect, store, share and protect your personal data — and how to raise a privacy concern.
Demo Beach Resort is committed to protecting the privacy and security of our guests' personal information. This privacy policy explains how we collect, use, store, and protect your data when you visit our website, make a reservation, or stay at our resort.
We collect personal information including your name, contact details, payment information, passport/ID details (as required by local regulations), and preferences to process your reservation and enhance your stay. When you visit our website, we may collect technical information such as IP address, browser type, and cookies to improve your browsing experience and provide personalized content.
Your information is used solely for legitimate purposes including processing reservations, facilitating payment, communicating important updates about your booking, improving our services, sending promotional offers (only with your consent), and complying with legal requirements under Indian hospitality regulations. We may share your information with trusted third-party service providers who assist us in operating our resort, processing payments, or delivering services to you—all bound by strict confidentiality agreements.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically for 7 years in compliance with Indian tax and accounting regulations. Payment information is processed through secure, PCI-DSS compliant payment gateways and is not stored on our servers. We implement industry-standard security measures including encryption, secure servers, and restricted access to protect your data from unauthorized access, disclosure, or misuse.
You have the right to access, correct, or request deletion of your personal information, opt-out of marketing communications at any time, request a copy of the data we hold about you, and lodge a complaint with relevant data protection authorities if you believe your privacy rights have been violated. For any privacy-related queries or to exercise your rights, please contact our Data Protection Officer at the resort. We may update this policy periodically, and we encourage you to review it regularly. Your continued use of our services after changes constitutes acceptance of the updated policy.
Strictly-essential cookies keep you signed in and secure your checkout. We also drop a preference cookie (currency, language) and a first-party analytics ping so we can improve the platform. No advertising trackers. Read our Privacy Policy.