How we collect, store, share and protect your personal data — and how to raise a privacy concern.
Demo Delivery & Logistics Pvt. Ltd. is committed to protecting your privacy and personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
We collect personal information including your name, address, contact details, and payment information when you use our services. For shipments, we also collect sender and recipient details, package information, and delivery preferences. This data is essential for processing and fulfilling your logistics requests.
We use your information to process shipments, provide customer support, send tracking updates, improve our services, and comply with legal obligations. Your contact details may be used to send service notifications, important updates, and with your consent, promotional offers about our services.
We may share your information with our delivery partners, warehousing facilities, customs authorities, and payment processors to fulfill your shipment requests. We ensure all third parties maintain appropriate data security standards and use your information only for the specified purposes.
Your data is stored securely using industry-standard encryption and access controls. We retain shipment data for a period of 7 years as required by logistics regulations and tax laws. Personal data not subject to legal retention requirements is deleted or anonymized after a reasonable period.
You have the right to access, correct, or delete your personal information. You can update your details through your account portal or by contacting our privacy team. You may also opt out of marketing communications at any time while continuing to receive essential service notifications.
We use cookies and similar technologies on our website and mobile app to enhance user experience, analyze traffic, and provide personalized content. You can control cookie preferences through your browser settings.
For privacy concerns, questions, or to exercise your rights, please contact our Data Protection Officer at privacy@demodelivery.com. We are committed to addressing your concerns promptly and transparently.
Strictly-essential cookies keep you signed in and secure your checkout. We also drop a preference cookie (currency, language) and a first-party analytics ping so we can improve the platform. No advertising trackers. Read our Privacy Policy.