Accessibility

# Accessibility Statement

Blushora is committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

## Our Commitment

We strive to make our website accessible to individuals with disabilities, including those using assistive technologies such as screen readers, voice recognition software, and keyboard-only navigation.

## Accessibility Features

- **Keyboard Navigation:** Full website navigation using keyboard only - **Screen Reader Compatibility:** Optimized for JAWS, NVDA, and VoiceOver - **Alternative Text:** Descriptive alt text for all product images - **Color Contrast:** Sufficient contrast ratios for text readability - **Responsive Design:** Mobile-friendly interface for all devices - **Clear Navigation:** Logical heading structure and clear labels - **Form Accessibility:** Properly labeled form fields with error identification - **Readable Fonts:** Clean, legible typography with adjustable text size

## Assistive Technology Support

Our website is designed to work with: - Screen readers (JAWS, NVDA, VoiceOver) - Voice recognition software - Keyboard-only navigation - Browser zoom functions - Text-to-speech tools

## Product Accessibility Information

We provide: - Detailed product descriptions and ingredient lists - High-quality product images from multiple angles - Shade descriptions for makeup products - Texture and scent information where applicable - Video demonstrations (with captions where available)

## Ongoing Improvements

We are continuously working to enhance accessibility: - Regular accessibility audits and testing - Updates based on user feedback - Training for our team on accessibility best practices - Compliance with WCAG 2.1 Level AA guidelines

## Known Limitations

While we strive for full accessibility, some third-party content or legacy features may have limitations. We are actively working to address these issues.

## Feedback and Assistance

We welcome feedback on the accessibility of Blushora:

**If you encounter accessibility barriers:** - Email: accessibility@blushora.com - Customer Support: support@blushora.com - Phone: Available Monday-Saturday, 10 AM - 7 PM IST

Please provide: - Description of the accessibility issue - Page URL where the issue occurred - Assistive technology being used - Browser and operating system information

## Alternative Assistance

If you need assistance: - Our customer care team can help you browse products and place orders - We can provide product information in alternative formats - Personal shopping assistance available via email or phone

## Third-Party Content

Some content on our website is provided by third parties. We encourage these partners to provide accessible content and are working to ensure compliance across all integrations.

## Accessibility Standards

We aim to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and follow best practices recommended by: - World Wide Web Consortium (W3C) - Web Accessibility Initiative (WAI) - Section 508 Standards

## Mobile Accessibility

Our mobile website and applications are designed with accessibility in mind: - Touch-friendly interface elements - Sufficient tap target sizes - Gesture alternatives for complex interactions - Compatibility with mobile screen readers

## Document Accessibility

Documents provided on our website (invoices, policies, guides) are formatted for accessibility with: - Proper heading structure - Tagged PDFs where applicable - Alternative formats available upon request

## Contact Us

For accessibility questions, concerns, or to request assistance: - **Email:** accessibility@blushora.com - **Customer Care:** support@blushora.com - **Hours:** Monday-Saturday, 10:00 AM - 7:00 PM IST

We typically respond to accessibility inquiries within 2 business days.

## Updates

This Accessibility Statement was last updated in January 2024. We review and update thi