Rules of engagement for using this portal, including acceptable use, IP, disclaimers and limitations.
# Terms of Use
**Effective Date:** January 2024
Welcome to Blushora. By accessing and using our website, you agree to be bound by these Terms of Use.
## 1. Acceptance of Terms
By using Blushora's website and services, you accept these terms in full. If you disagree with any part of these terms, you must not use our website.
## 2. Products and Services
- All products are subject to availability - We reserve the right to limit quantities and discontinue products - Product images are for illustration purposes; actual products may vary slightly - Prices are in Indian Rupees (₹) and are subject to change without notice - We guarantee 100% authentic products from authorized sources
## 3. Account Registration
- You must provide accurate and complete information - You are responsible for maintaining account confidentiality - You must be at least 18 years old to create an account - One account per person; multiple accounts may be suspended
## 4. Orders and Payment
- Order confirmation does not guarantee acceptance; we reserve the right to cancel orders - Payment must be completed before order processing - We accept Credit/Debit Cards, UPI, Net Banking, and COD (where available) - All transactions are processed through secure, encrypted payment gateways - Promotional codes are subject to terms and cannot be combined unless specified
## 5. Shipping and Delivery
- Free shipping on orders above ₹999 - Delivery timelines are estimates and not guaranteed - We are not responsible for delays due to courier partners or force majeure - Incorrect addresses provided by customers may result in failed deliveries
## 6. Returns and Refunds
- Returns accepted within 7 days for unopened, unused products in original packaging - Opened beauty and personal care products cannot be returned due to hygiene standards - Refunds processed within 7-10 business days after return verification - Shipping charges are non-refundable unless the return is due to our error - Exchange requests subject to product availability
## 7. Product Reviews and Ratings
- Reviews must be honest and based on personal experience - We reserve the right to remove inappropriate, offensive, or fake reviews - Reviews become property of Blushora and may be used for marketing
## 8. Intellectual Property
- All content, logos, images, and trademarks are property of Blushora or licensors - Unauthorized use, reproduction, or distribution is prohibited - Product images and descriptions are copyrighted
## 9. User Conduct
You agree not to: - Use the website for unlawful purposes - Attempt to gain unauthorized access to systems - Transmit malicious code or viruses - Impersonate others or provide false information - Scrape or copy content without permission
## 10. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages - Maximum liability limited to the purchase price of the product - We are not responsible for allergic reactions or skin sensitivities - Customers should perform patch tests and read product ingredients
## 11. Product Disclaimers
- Individual results may vary based on skin type, usage, and other factors - Always read product labels and follow usage instructions - Consult a dermatologist if you have specific skin concerns - We are not responsible for misuse of products
## 12. Modifications
We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance.
## 13. Governing Law
These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of courts in [City].
## 14. Contact Information
For questions about these Terms of Use: - Email: legal@blushora.com - Customer Care: support@blushora.com
## 15. Severability
If any provision is found invalid, the remaining provisions remain in effect.
By using Blushora, you acknowledge that you have read, understood, and agree to these Terms of Use.
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