Privacy Policy

At Demo Candle Store, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

We collect information you provide when placing an order: name, email, shipping address, and phone number. We also collect payment information processed securely through our payment gateway partners. We may collect browsing data through cookies to improve your shopping experience.

Your data is used solely to process orders, communicate about your purchase, send occasional updates about new collections (you can opt out anytime), and improve our products and services. We do not sell or rent your personal information to third parties.

We share minimal data with trusted partners: shipping couriers (name, address, phone), payment processors (transaction details), and email service providers (for order confirmations). All partners are bound by confidentiality agreements.

We retain your data for as long as necessary to fulfill orders and comply with legal obligations (typically 3-5 years for transaction records). You have the right to access, correct, or delete your personal data by emailing hello@democandlestore.com.

We use industry-standard security measures to protect your information, including SSL encryption for transactions and secure servers. However, no online transmission is 100% secure, and we encourage you to use strong passwords.

Our website uses cookies to remember your preferences and analyze site traffic. You can disable cookies in your browser settings, though some features may not work properly.

If you have questions or concerns about how we handle your data, please contact us at hello@democandlestore.com. We're committed to transparency and will respond within 48 hours.