Accessibility

Demo Automobile Service is committed to ensuring our facility and services are accessible to all customers, including those with disabilities. We strive for compliance with applicable accessibility standards and continuously work to improve the experience for every visitor.

Our facility features accessible parking spaces located near the main entrance, wheelchair ramps, and automatic entrance doors. Service counters are designed at accessible heights, and our customer lounge includes accessible seating and restroom facilities meeting ADA specifications.

For customers with visual impairments, our service advisors are trained to provide detailed verbal explanations of repairs, estimates, and invoices. We can provide large-print documents upon request and offer document reading assistance as needed.

Customers with hearing impairments can communicate with our team through written notes, email, or text messaging. We are exploring partnerships with sign language interpretation services and welcome suggestions for improving communication accessibility.

Our website is designed with accessibility in mind, including keyboard navigation, screen reader compatibility, and adjustable text sizing. We regularly audit our digital presence for WCAG 2.1 Level AA compliance and address identified issues promptly.

If you encounter accessibility barriers or have suggestions for improvement, please contact our accessibility coordinator. We take all feedback seriously and will work with you to provide reasonable accommodations and address concerns. Your input helps us serve our entire community better.