How we collect, store, share and protect your personal data — and how to raise a privacy concern.
Demo Automobile Service respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding that information.
We collect information you provide directly, including your name, contact details, vehicle information, and service history when you book appointments or receive services. We also collect payment information, though credit card data is processed securely through third-party payment processors and never stored on our systems.
Your information is used to schedule appointments, perform services, send service reminders, process payments, and communicate important vehicle maintenance information. We may send promotional offers, but you can opt out of marketing communications at any time while still receiving service-related updates.
We do not sell your personal information to third parties. We share data only with service partners necessary for operations—such as parts suppliers for order fulfillment or diagnostic software providers—and only to the extent required. All partners are contractually obligated to protect your data.
We retain your service records for seven years to maintain your vehicle history and support warranty claims. Payment transaction records are retained per financial regulations. You may request deletion of your information, subject to legal retention requirements.
You have the right to access, correct, or delete your personal data. You may request a copy of your information or ask us to update inaccurate records. Contact our privacy officer to exercise these rights.
We implement industry-standard security measures including encrypted data transmission, secure servers, access controls, and regular security audits. While no system is completely secure, we continuously work to protect your information from unauthorized access or disclosure.
This policy may be updated periodically. Material changes will be communicated via email or prominent website notice. Continued use of our services after changes constitutes acceptance of the updated policy.
For privacy concerns or to exercise your data rights, contact our privacy officer at the address listed in our Contact section or email us directly. We will respond to all requests within 30 days.
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