Easy 7-day returns on eligible items. Full refund process explained.
Your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Return Window: Products damaged during shipping or found to be defective may be reported within 48 hours of delivery. Contact our support team with your order number and photos of the issue. We'll arrange pickup and replacement at no cost to you.
Quality Guarantee: If you receive a product that doesn't meet our quality standards—off taste, unusual appearance, or compromised seal—we'll replace it immediately or issue a full refund. Your health and trust are paramount.
Non-Returnable Items: Due to food safety regulations, we cannot accept returns of opened or consumed products unless there's a quality issue. Subscription deliveries follow the same policy. Please inspect your order upon delivery and report any concerns promptly.
Refund Process: Approved refunds are processed to the original payment method within 7-10 business days. You'll receive email confirmation once the refund is initiated. Bank processing times may vary.
Cancellations: Orders can be cancelled within 2 hours of placement. After this window, if the order has been processed or shipped, standard return policies apply. Subscription orders can be paused, skipped, or cancelled through your account dashboard.
Damaged in Transit: If your package arrives visibly damaged, refuse delivery or note the damage with the courier before accepting. Take photos and contact us immediately. We'll file a claim with the shipping partner and send a replacement right away.
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